FAQs

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Your online contest questions have been answered. And if you don’t see your question below, just send it to us and we’ll make sure it gets added for others.

What is ContestCore?
ContestCore is an online contest platform that enables businesses and organizations of all sizes to easily create, manage and promote their own UGC (text, photo and video) contests and sweepstakes.
I’m a large company and need full brand control. Will ContestCore work for me?
Yes. We offer a full range of services to build completely custom online contests on top of our platform.
How do you protect against vote fraud?
We monitor and log all votes and users on the system and analyze for suspicious patterns. You can require email validation and use Facebook login to help ensure real people are creating and using their accounts.
How long will it take to create a contest?
It depends on how much you want to customize the design. Our platform has a full content management system (CMS) and CSS theme editor built in, so you can start building and customizing immediately. Basic contests can launch the same day, while custom branded contests that we design & build can take up to 5 days based on approval.
How can I create a contest?
Contact us for more details and a demo. If you like what you see, we can set up your new online contest in an hour, ready for you to customize, promote and manage.
Can I require users to Like our page on Facebook?
This is often referred to as a 'Fan Gate.' Yes, you can require users to like your fan page prior to gaining access to the contest. You cannot however use the like button as an entry or voting mechanism as this violates Facebook's terms.
Can I run contests for users under the age of 13 where we collect data?
Yes our contest platform is fully COPPA compliant.
Who hosts my contest? How fast are the servers?
Your contest is fully hosted and managed by ContestCore. Through our partnership with Rackspace and their cloud technology; we provide a fully scalable and robust platform that can grow as your contest and participation does.
Where does my contest live?
You can setup your contest on its own unique url. Many customers use either a subdomain or vanity url. In addition, your contest lives in your Facebook Fan Page.
I’m an agency and need full creative control. Can you serve the needs of agencies?
Yes. We love agencies. Contact us to discuss how we can work together.
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